Job level: Bed Manager imagePlaceholderText
Reports to: Store Manager
Internal liaison: Store Team, Buyers, Operations Manager, Head Office Admin, Marketing, HR, Audit & Finance
External liaison: Customers, Suppliers, External Contractors

Job objectives:

  • Provide specialist advice and knowledge to colleagues and customers to support the achievement of AHF objectives
  • Positively work towards increasing the effectiveness of the organisation
  • Promote equality in working practices by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and contributing to developing the quality of opportunity in working practices
  • Ensure your behaviour complies with AHF values and organises your own work effectively to meet the demands of your role
  • Identify, implement and monitor development activities to enhance your own performance
  • Work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and AHF objectives
  • Maintain a standard of professional conduct within the store
  • Ensure that you show a duty of care and take appropriate action to comply with Health and Safety requirements at all times
  • Make the best use of technology in support of your role, ensuring correct operation and compliance with AHF guidelines
  • Ensure that all matters relating to the processing of information are carried out in a prompt, efficient manner and in accordance with AHF guidelines.

Key tasks:

  • Provide appropriate sales advice to customers and colleagues
  • Ensure that products are displayed to the highest standards possible
  • Provide and promote service to customers in a professional manner in line with company guidelines
  • Ensure that stock is ordered, received, stored and displayed in line with company guidelines
  • Process incoming information and enquiries in an efficient and professional manner in line with company guidelines

Person specification:

Criteria Essential / Desirable
GCSE Maths & English – minimum grade C or equivalent Desirable
Experience within a furniture or carpet business Desirable
The ability to develop effective and positive working relationships with people at all levels Essential
Working in a retail environment Essential
Working as part of a team Desirable
Skills, knowledge and abilities
Computer literate with knowledge of MS Word, Excel and Outlook Desirable
Attention to detail Essential
Flexible attitude to duties and responsibilities Desirable
Able to organise and prioritise their workload to ensure targets are met Desirable